If you’ve recently made a purchase at your local post office, here’s your chance to share your thoughts and help improve services in your area. Take part in the U.S. Postal Service Customer Experience Survey at Postalexperience.com/pos. Your feedback helps the USPS know what they’re doing well and where they can do better. Whether it’s about customer service, wait times, or overall satisfaction, your opinion truly matters. It only takes a few minutes, and your response can help make future visits better for everyone in your community. So don’t wait—share your experience today!
U.S. Postal Service Customer Experience Survey
How to Participate: To enter the U.S. Postal Service Survey, go to the official survey page and choose your preferred language. Next, enter your zip code and select the location where you made your purchase. Then, provide the date found on your receipt and complete the short survey. It’s quick, easy, and your honest feedback will help improve your local postal service!
Eligibility: The Postalexperience.com Survey is open to legal residents of the United States, District of Columbia, who are 18 years of age or older at the time of entry.
Duration: The U.S. Postal Service Experience Survey begins on January 01, 2025 and ends on December 31, 2025.
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Shawn at PO in Germantown TN, 38138 was most enthusiastic and pleasant today! Very helpful and seemed to really enjoy his job! A pleasure to be waited on by him! Hope every day is like this for him!!!! Need more people like him!